A woman is in a grocery store and happens upon a grandpa and his poorly behaving 3-year-old grandson at every turn.
It's obvious grandpa has his hands full with the kid screaming for candy in the candy aisle, cookies in the cookie aisle; same for fruit, cereal and soda.
Meanwhile grandpa is working his way around saying in a controlled voice, 'Easy Albert, we won't be long; easy boy.'
Another outburst and she hears grandpa calmly say, 'It's OK Albert, just a couple more minutes and we'll be outta here; hang in there.'
At the checkout, the little terror is throwing items from the cart and grandpa again in a controlled voice is saying, 'Albert, Albert, relax buddy, don't get upset -- we'll be home in five minutes; stay cool, Albert.'
Very impressed the woman goes up to grandpa as he's loading the kid and the groceries into the car and says, 'You know sir, it's none of my business, but you were amazing in there. I don't know how you did it. The whole time you kept your composure and no matter how loud and disruptive he got, you just calmly kept saying things would be OK. Albert is very lucky to have you for his grandpa.'
'Thanks, lady,' replied grandpa, 'But I'm Albert . . . the little jerk's name is Johnny.'